Student handbook

The student handbook contains policies listed as below:

  • Admissions & Student Selection Policy and Procedure
  • Fees, Charges and Refund Policy & Procedure
  • Course Progress, Completion and Attendance Policy
  • Assessment Policy (Applicable for VET Courses)
  • Glen Institute Responsibilities
  • ELICOS Course
  • ELICOS Course Monitoring Policy and Procedure
  • Student Support and Welfare
  • Plagiarism, Cheating and Collusion in Assessment
  • Complaints and Appeals
  • Issuing of Certification Documents
  • Deferral, Suspension and Cancellation
  • Student Code of Conduct policy
  • Access and Equity Policy
  • Transfer between Providers
  • Student Orientation and Support Services
  • Client Referral Support Services

For any additional policies of Glen Institute, please write to