Duration Mode of Delivery Tuition Fee Material Fee
52 Weeks
  • Classroom-based training with simulated workplace environment
  • Assessment in simulated environment
  • Self-study and research
$9,250.00 $500.00

Course Description

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.
Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Who can Enroll

Students who would like to develop their skills and knowledge to create further educational and employment opportunities. Students who have general interest in information technology and are willing to gain pathway into higher studies in the field of IT.


Recomended pathways for candidates considering this qualification may include:
Possible job titles include: Computer technician, PC support, ICT support, Technical support, Customer Support, Customer support professional, Systems administrator, Information systems operator, System support, Network operations technician, User support technician.

Entry Requirements

  • An overall IELTS band 5.5 or equivalent
  • Minimum 18 years of age at time of enrolment
  • High School Certificate (Equivalent to Australian Year 12)
  • Students may have to meet the entry criteria depending on individual
    qualification requirements.


BSBWHS304 Participate effectively in WHS communication and
consultation processes
BSBSUS401 Implement and monitor environmentally sustainable work
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT401 Determine and confirm client business requirements
ICTICT418 Contribute to copyright, ethics and privacy in an ICT
ICTPRG402 Apply query language
ICTPRG414 Apply introductory programming skills in another language
ICTPRG418 Apply intermediate programming skills in another language
ICTPRG419 Analyse software requirements
ICTPRG425 Use structured query language
ICTDBS403 Create basic databases
ICTDBS407 Monitor physical database implementation
ICTDBS503 Create a data warehouse
ICTICT403 Apply software development methodologies
ICTICT417 Identify, evaluate and apply current industry specific
technologies to meet industry standards


ICTWEB402 Confirm accessibility of websites for people with special
ICTWEB405 Monitor traffic and compile website traffic reports
ICTWEB424 Evaluate and select a web hosting service
ICTWEB425 Apply structured query language to extract and
manipulate data
ICTPMG401 Support small scale ICT projects