Duration Mode of Delivery Tuition Fee Material Fee
56 Weeks
  • Classroom-based training with simulated workplace environment
  • Assessment in simulated environment
  • Self-study and research
$10,250.00 $500.00

Course Description

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user.
Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Who can Enroll

Students who would like to develop their skills and knowledge to create further educational and employment opportunities. Students who have general interest in information technology and are willing to gain pathway into higher studies in the field of IT.


Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning.
Possible job titles include: Help desk assistant/officer, PC support, ICT operations/user support, Technical support

Entry Requirements

  • An overall IELTS band 5.5 or equivalent
  • Minimum 18 years of age at time of enrolment
  • High School Certificate (Equivalent to Australian Year 12)
  • Students may have to meet the entry criteria depending on individual
    qualification requirements.


BSBSUS401 Implement and monitor environmentally sustainable work
BSBWHS304 Participate effectively in WHS communication and
consultation processes
ICTICT202 Work and communicate effectively in an ICT
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS301 Run standard diagnostic tests


ICTICT308 Use advanced features of computer applications
ICTWEB301 Create a simple markup language document
ICTICT403 Apply software development methodologies
ICTWEB303 Produce digital images for the web
ICTICT203 Operate application software packages
ICTICT304 Implement system software changes
ICTICT409 Develop macros and templates for clients using standard
ICTICT408 Create technical documentation
ICTICT307 Customise packaged software applications for clients
ICTICT306 Migrate to a new technology