|Duration||Mode of Delivery||Tuition Fee||Material Fee|
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Who can Enroll
Students who would like to develop their skills and knowledge in order to create further educational and employment opportunities.Students who are seeking jobs for customer service adviser, data entry operator,general clerk, payroll officer, typist word processing operator.
Graduates at this level will have theoretical and practical knowledge and skills for work and/or further learning. Possible job titles include: Customer service adviser, Data entry operator, General clerk, Payroll officer, Typist, Word processing operator.
- An overall IELTS band 5.5 or equivalent
- Minimum 18 years of age at time of enrolment
- High School Certificate (Equivalent to Australian Year 12)
- Students may have to meet the entry criteria depending on individual
|BSBWHS302||Apply knowledge of WHS legislation in the workplace|
|BSBADM311||Maintain business resources|
|BSBCMM301||Process customer complaints|
|BSBCUS301||Deliver and monitor a service to customers|
|BSBDIV301||Work effectively with diversity|
|BSBFLM303||Contribute to effective workplace relationships|
|BSBFLM312||Contribute to team effectiveness|
|BSBITU302||Create electronic presentations|
|BSBWOR301||Organise personal work priorities and development|
|BSBWRT301||Write simple documents|